FAQs

What size should I choose for my toddler?

Our t-shirts are made for little ones from 18 months to 5-6 years. Please refer to the size chart below.

Size chart

Can I buy in my local currency and what are the payment methods?

Yes, please select your local currency in the "Country/region" drop down box at the bottom of the page.

We accept all major credit cards including Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Bancontact and iDEAL. You can also choose to pay using Apple Pay, Google Pay or PayPal.

 

How much does shipping cost and where do you ship?

Please see our shipping rates here.

We are able to ship internationally to most counties with the exception of Guadeloupe, North Korea, Russia and Ukraine.

 

Will I be charged customs fees, import duty or extra taxes on my international order?

Import duties or customs fees may be incurred for international deliveries and are the sole responsibility of the customer. Please see our shipping policy here.

Please note that orders for the US, UK, Canada and Europe are fulfilled locally to the customer and so the vast majority of these orders will not incur any custom fees or import duties.

Local taxes are included in the item price (where applicable). This includes US and Canadian sales taxes. UK VAT is zero rated on children's clothing.

 

Why are returns/exchanges not accepted?

As all our t-shirts are custom made and printed for your individual order, we cannot accept returns or exchanges in the case of a wrong size, colour or if you change your mind.

Please be sure to measure a t-shirt at home and compare this against our sizing chart.

Being a small enterprise, we do not hold any stock in a physical store or warehouse. However please be rest assured that if an item arrives damaged or faulty, we will endeavour to make it right.

In the unlikely event that a product is out of stock, we will notify you of other product options or you may choose to have your order refunded, using the original payment method.

Please see our returns policy here.

 

When will I receive my order?

** Due to the peak holiday season, we recommend ordering as early as possible to ensure delivery in time for Christmas **

For orders of two or more t-shirts, please note that the t-shirts may arrive in separate deliveries.

For shipping to the United States, Canada, Europe and the United Kingdom, please allow 6-10 working days for delivery.

For orders to Australia and the Rest of the World, please allow 10-30 working days for delivery.

 

Do you have any Black Friday sales?

We do not have a Black Friday sale but please take advantage our current offers (one coupon per order):

Get 5% off your total order when you sign up to our mailing list.

Your coupon code will be sent to your inbox.

Buy 2 or more t-shirts and get 10% off your total order.

Use coupon code TWOTEES10 at checkout.

 

Do you sell Boey Bear soft toys?

We would love to create Boey Bear soft toys for little ones to play with and cuddle! If you have not yet subscribed to our mailing list, please sign up at the bottom of the page to show your interest. We would love to make this happen in the coming year.